Careers

You’re talented enough to work at any agency in New York or Boston (or anywhere else for that matter).  Why would you choose a place smack dab between both?

Because you can.

Because you can do great work for national brands.  Because you can enjoy a culture that embraces creativity, technology and innovation and doesn’t tolerate dogma or bullies.  Because you can make a difference at a fiercely independent agency that’s not just omni-channel, but omni-truthful.

Hartford Courant Top Workplace 2016

Title

.NET/Sitefinity Sr. Developer (Contract Role)

Description

Cronin seeks a Senior .NET/Sitefinity CMS Developer to join our Technology and Innovation team as a contract resource though October, 2017 to develop a high-quality dynamic CMS website. This is an 5-6 month onsite position, working at Cronin’s office in Glastonbury, CT.  This is an excellent opportunity for a motivated developer to work with a great team and be part of the entire development cycle.

Role

  • Architect and code superior technical solutions
  • Create well designed, reusable objects
  • Create efficient and logical databases
  • Create and execute project work plans, revising as necessary to meet changing needs and requirements
  • Communicate and enforce best practice coding standards
  • Consistently deliver high-quality services on schedule
  • Communicate complex information effectively to team, and possibly the client
  • Able to create clear technical documentation, excellent inline comments, and contribute to the creation of user-facing documentation
  • As Sitefinity expert, serve as trainer to team members

Technical Skills & Qualifications

  • 7+ years’ work experience as a professional developer, using the following languages and tools:
  • Professional standards-based web development using ASP.Net, HTML/HTML5, CSS/CSS3, and JavaScript
  • .NET based language (C#)
  • SQL Server 2008/2012 and SQL Reporting Services
  • Experience using Visual Studio
  • Specific experience with Telerik’s Sitefinity CMS (minimum version 8)
  • Experience implementing Sitefinity OME and DEC a plus
  • Experience with Beanstalk & Git
  • Windows-based server administration for client and internal websites
  • Knowledge of security standards and techniques for web application
  • Understand browser-specific compatibility issue
  • Expertise in the implementation, and deployment of user-centric software
  • Experience developing technical documentation, contributing to creation of user documents

Skills

  • Creativity along with a strong attention to detail
  • Ability to work effectively on tight deadlines, as necessary
  • Excellent command of English language
  • Experience collaborating with designers, UX, and project managers in an advertising/digital agency or highly creative environment
  • Excellent oral and written communication skills; strong proofreading and QA skills
  • Positive, productive team player
  • Desire to teach and help others learn

Education

  • Bachelors or Associate degree in IT discipline. 7+ years in .NET development desired.
  • Equivalent combination of education and experience will be considered.
  • Microsoft or Sitefinity development certifications, a plus.


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Title

Brand Supervisor

Description

The Brand Supervisor (BS) oversees and leads all day-to-day Client account activity, ensuring the agency provides a consistently superior product.  The BS functions as a valued partner to the Client and plays a key role in bigger strategic and planning related discussions and recommendations. The BS also manages and grows account income and profitability.

Role

Client Contact

The BS will have direct Client contact with agency Clients, including a growing level of interaction with more senior level contacts on the Client side.

Planning & Brand Management

The BS must have a strong handle on the Client’s brand and the strategic vision for designated accounts and ensure all work delivers on it.

Relationship Management

The BS ensures Clients receive the highest level of service and strong relationships are developed and nurtured.

Project Management

The BS ensures all projects are created at a consistently superior level.

  • Supervise Client initiatives & develop appropriate action plans.
  • Ensure all projects are completed flawlessly from start to finish, agency procedures are followed, and the account service bar is set high overall.
  • Work with other disciplines to set program metrics, evaluate program results and develop appropriate summaries/recommendations.

Financial Management

  • Responsible for fiscal management on designated accounts.
  • Help lead Client budget discussions; confirmation of available funding, etc. Help facilitate yearly contract discussions.
  • Oversee and manage ongoing estimating, invoicing and budget reporting on designated accounts ensuring overall accuracy and timely delivery to Clients.  Ensure estimates are revised as necessary, as soon as scope of work or budget changes.

Personnel and Training

Supervise and train more junior account service staff as appropriate, leading by example and providing solid guidance and mentorship.

Leadership

As a senior member at the agency, the BS should be a positive force within the agency.

  • Promote Agency’s positioning and advance the Agency goal of becoming as creatively and digitally centric as possible, and delivering work quicker/smarter/cheaper.
  • Continue to champion and foster agency integration. Identify opportunities to improve internal systems and relationships.

Qualifications

Education

BA/BS in relevant discipline.

Experience

  • 8+ years marketing/advertising experience; ideally at least 3 with an advertising agency.
  • Supervisory experience preferred.

Skills

  • Advanced PC skills (Microsoft Office – PowerPoint, Excel, Word, Outlook).
  • Proven ability to lead, motivate and inspire others.
  • Excellent communication and interpersonal skills; verbal, written, presenting.
  • Impeccable organizational skills. Thrives in a fast paced environment. Great at managing details and multiple things at once.
  • Financial management expertise.
  • Resourceful; problem solver who thinks about and asks smart questions.
  • Ongoing and growing knowledge of digital communications toolbox.

**This is an exempt position.

 


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Title

Digital Project Manager

Description

The Digital Project Manager manages the development and delivery of digital projects from initial design through delivery. This person is responsible for day-to-day activities that result in project delivery on budget, on spec and on time, while achieving the highest client satisfaction. The PM is always looking for innovative and pioneering creative and production methods and is adept at finding solutions to technical challenges and delivering them on time & on budget.

Essential Functions:

  • Provide end-to-end project management on concurrent, multiple projects in a fast paced environment
  • Create, maintain and contribute to client and project status reports
  • Develop and manage digital project specifications, statements of work, and project plans from inception through to completion
  • Identify and communicate risk and develops risk mitigation plans
  • Develop support documentation including requirement specifications
  • Encourage and facilitate strong project communication with  teams using collaboration tools, in-person meetings, and regular check-ins
  • Provide a strong understanding of technical details to accurately report project status dependencies, risks, and daily development activities
  • Lead internal status meetings, reviews and approvals, accurately documenting meeting notes and assigning next steps
  • Work within existing process yet always seek new, more efficient ways of working
  • Able to develop quality assurance test plans and conduct thorough quality assurance testing (functional, creative, cross-browser, multi-device) either in conjunction with a QA lead or independently
  • This is primarily an internal position, however the PM may also participate in client meetings or manage the client relationship during specific points in projects or for ongoing or maintenance type work
  • Be proactive and vocal in identifying and communicating risks to Director, Technology, Program and/or Brand Managers
  • Responsible for ensuring final product meets defined requirements
  • Ensure ad units meet specifications, are cross-browser/device tested, and release final online advertising files to Media
  • Maintains comprehensive documentation and archives for project
  • Manage communication with external relationships including contractors/freelancers, agency and client partners, third party service providers, etc.

Qualifications

  • Bachelor’s degree
  • 3+ years experience in an interactive/digital agency project management role
  • Has worked closely with a development team and is comfortable managing the technical aspects of projects
  • Impeccable organizational skills, thrives in a fast paced environment, great at managing details and multiple things at once
  • Desire to be part of team that is innovative and results focused

Skills

  • A positive thinking problem solver
  • Objective and realistic, and able to clearly communicate risks  in a timely manner
  • Efficient time manager and able to re-prioritize as necessary
  • Possesses a clear understanding of the principles of Project Management and methodologies and processes
  • Experience in managing multiple medium to large size projects concurrently
  • Clear and concise written and verbal communication
  • Proven ability to meet deadlines and to deliver to budget
  • Able to be flexible and tolerate ambiguity while still operating effectively
  • Understanding of  Functional Requirements and Business documentation
  • Knowledge of SEO best practices
  • Experience with ADA/508 Compliance a plus
  • Knowledge seeker
  • MS Office (Word, PPT, Excel)
  • Familiarity with Content Management Systems (WordPress, Drupal), Project Management tools (Jira, Trello, Basecamp, Bugherder) as well as a variety project management/bugtracking/collaboration tools
  • Google Analytics experience a plus
  • Axure and/or other wireframing/prototyping technologies (Sketch, Invision, Balsamiq) a plus

** This is an exempt position.


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Title

Digital Strategist/Program Manager (Senior)

Description

The Sr. Digital Strategist/Program Manager is assigned to lead complex engagements requiring a specific area of digital expertise and act as the primary point-of-contact with the Client and internal team from beginning to end. This individual has the responsibility of identifying digital opportunities and preparing recommendations for digital solutions. Candidates for this position should thrive on helping clients realize their digital goals and bringing a vision to life.

Essential Functions:

  • Maintain a strong, day-to-day relationship with Client, leading and overseeing projects and, in the case of digital-only accounts, overseeing and growing the account.
  • Support the Brand Management team in annual planning and ongoing client education including the ideation, writing and presentation of POVs, best practices, digital trends, and recommendations.
  • Drive internal as well as client discussions about digital initiatives (website, landing pages, apps/applications, email, SEO) to meet their business or marketing needs. This includes leading client discovery sessions, input calls and follow-up sessions as well internal brainstorming and kick-off meetings.
  • Define digital programs recommendations and develop various presentation materials and project documentation (including strategy briefs, workflows, sitemaps, wireframes, business
  • Responsible for developing creative and project briefs.
  • Working with the Brand Management and Brand Insights teams, fuel creative ideation and concept development with relevant digital, historical and consumer behavior insights
  • Work with Brand management, Media & Analytics and Client to establish digital KPI’s that align with client business/marketing goals.
  • Collaborate with Media & Analytics team on the creation of ongoing/regular/ad-hoc reports. Specific contributions include finding insights in program data, developing and writing recommendations, and presenting findings to the client.
  • Participate in new business opportunities as assigned by supervisor. Specific role to be determined by new business lead but may include any or all of the same responsibilities as client/project assignments.
  • Work closely with project managers to provide direction and guidance to ensure that the project delivers against the approved strategic goals, project requirements and that program success is measured against defined KPIs
  • Ensure that projects are being managed to budget. This includes regular review of costs-to-date, identification of risks and issues, team communication and issue resolution.
  • Develops proposals/SOWs/estimates.
  • Ability to inspire and lead cross-functional teams.
  • Plan and execute discovery sessions and client workshops.
  • Produce specific deliverables as required (wireframes, sitemaps, roadmaps, strategies, plans) alone or in conjunction with other team members.
  • Assist Project Managers with day-to-day project management tasks or performs project management tasks on small and mid-size projects.
  • Drive project delivery through effective use of internal and client project status meetings.
  • Review and provide input on deliverables, ensuring alignment to goals and quality standards.
  • Ensure client business goals are being met.
  • Keep internal Brand Management team informed throughout course of assignment.
  • Contributes to or own status reports/participates in status meetings.
  • Manage, control and communicates change in project scope & timing to internal Brand Management team and Client
  • Financial management (forecasts, invoices, budgets).
  • Stay on top of industry trends in order to shape opportunities for clients.

Qualifications

  • Bachelor’s degree
  • 5+ years of account/project management experience with a specialty in interactive/digital programs
  • Proven ability to lead, motivate and inspire others
  • Is collaborative and enjoys the creative process
  • Possesses confidence and authority in client setting
  • Excellent communication and interpersonal skills; verbal and written
  • Impeccable organizational skills, thrives in a fast paced environment, great at managing details and multiple things at once.
  • Financial management experience
  • Resourceful; problem solver who thinks about and asks smart questions
  • Ability to think strategically within area of expertise
  • Desire to be part of team that is innovative and results focused

Skills

  • MS Office
  • Axure and/or other wireframing/prototyping technologies
  • Experience in managing multiple medium to large size projects concurrently
  • Clear and concise written and verbal communication
  • Knowledge of best practices in digital marketing, SEO, content marketing, website strategy

** This is an exempt position.


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Title

Director, Brand Management

Description

Assist the SVP in maintaining high-level relations with designated clients, including overall client satisfaction and management of expectations, while ensuring that the work is completed on strategy, on time and within budget.  Support a working environment that encourages and supports a positive mindset about the work as well as the client and agency staff that is involved.

Role

Personnel and Training

  • Responsible for oversight of brand management group in all capacities, including personnel management, day-to-day servicing of clients, and ensuring department and agency consistently deliver a high quality/high value “product.”
  • Develop and maintain a staffing plan for the department.
  • Ensure all members of the department receive the appropriate level of training in brand management fundamentals (i.e. correspondence, briefs, financial management, etc.), and monitor the department’s performance.
  • Develop a plan for professional growth for each staff member. Identify needs and make recommendations for training using both in-house and external resources.
  • Conduct annual formal performance reviews with each staff member. Provide timely performance feedback on an ongoing basis, and conduct periodic checkpoint meetings as needed.

Management of Client Relationships

  • “Own” strategic vision for all clients, and ensure the agency is aligned with client goals and delivers on client expectations.
  • Lead development of annual client communications plans, and supervise implementation of plans.
  • Supervise brand management staff to ensure clients receive the highest level of service and strong relationships are developed and nurtured.
  • Provide back-up brand management coverage when staffing situations mandate. This includes day-to-day servicing of clients on an as-needed basis.
  • Establish/maintain strong, respected relationships with senior management within client organizations.
  • Maximize opportunities to integrate appropriate Cronin disciplines to the greatest advantage of clients.
  • Identify opportunities to develop award-winning work and champion those efforts.
  • Collaborate with SVP on identify new business opportunities within existing clients and take leadership role in cross-selling development.

Financial

  • Establish annual income and profitability goals for each account, subject to the review and approval of the SVP. Monitor on a timely basis and ensure brand group understands goals and serve as key contributors to the agency’s success.
  • Develop quarterly income forecasts for each account (with support of respective account teams) and provide updates to SVP.
  • Strive to increase department’s level of financial acumen, including deepening understanding of client financials and the impact of agency operations on the agency’s success.

Role as Department Lead

  • Work with SVP and department heads to support the agency’s vision.
  • Build and maintain strong, respected relationships with other agency departments.
  • Provide SVP and department heads with timely updates on issues and opportunities.
  • Continue to champion and foster agency integration.
  • Identify opportunities to improve internal systems/relationships and take leadership role in making them come to fruition.

Qualifications

Education

BA/BS in relevant discipline.

Experience

  • 10+ years ad agency experience

Skills

  • Exceptional client service and leadership skills.
  • Strong interpersonal skills, both written and oral.
  • A creative problem solver with ability to “see the tress as well as the forest”. Strong visionionary ability to lead strategic/planning efforts, while also ensuring details are covered.
  • Ability to prioritize and juggle supervisory numerous people, projects and clients.
  • Strong command of various and growing media and interactive landscapes.
  • Additional qualities desired: Thrive in fast paced environment, high level of enthusiasm and motivation, naturally curious and inquisitive character, deep appreciation of the creative product, a sense of urgency to obtain results, ability to maintain a positive attitude and leadership demeanor at all times.

**This is an exempt position.


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Title

Estimator

Description

Working closely with the Vice President, Client Financials, the Estimator is responsible for the development of estimates, budgets, and statements of work for projects that span the breadth of the agency’s offerings.  Estimates are required to support all agency offerings, including advertising, digital, public relations, direct mail, social media, and more.  The Estimator has a strong voice in the development and ongoing evolution of the agency’s estimating process.

Role

In general, most of this person’s time will be spent on the following responsibilities:

Estimate and Budget Development

  • Work closely and collaborate across the agency with coworkers in many different roles, including Brand Managers, Brand Supervisors, Project Managers, Web Developers, Production Managers, Content Creators, and Department Heads to gather information for estimating the cost of agency work for assigned clients.
  • Create estimates for projects and campaigns for assigned clients.
  • Create detailed Statements of Work for website development and other digital projects.
  • Develop annual and/or campaign budgets for agency clients as assigned.
  • Develop budgets for assigned new business pitches.

Estimating Evolution

  • Be a strong contributor and positive change agent in the evolution of estimating at the agency. Identify, present and discuss new and improved systems/ideas/approaches to estimating and quote development, with the stated goals of improving the speed and efficiency of estimate development, making estimates and assigned hours more transparent to staff engaged on projects, enhancing agency profitability, and making estimate data easily accessible for quote-vs.-actual analysis and future reference.
  • Champion, embrace, and integrate other new agency initiatives as they present.

Client Financial Analysis

  • Collaborate with the Vice President, Client Financial Analysis, Chief Financial Officer, and other agency staff in the preparation of client account reconciliations and development of other client financial analysis with the goal of assessing and improving profitability.

Qualifications

Education

  • Bachelor’s degree required, with an emphasis that can vary depending upon candidate experience. Accounting, Finance, Communication, Digital Development, Production, and Business are all relevant disciplines.

Experience

  • The ideal candidate will have three or more years of hands-on experience with job costing, estimating and budgeting in an integrated advertising agency or digital-only firm, and knowledge of daily operations in an advertising agency or digital development environment.

Approach

  • The ideal candidate will be a self-motivated and proactive problem solver who will bring fresh ideas and solutions to existing situations. The Estimator is expected to play a key role in evolving the agency’s estimating process.

Skills

  • Strong organizational and multi-tasking skills. Ability to prioritize and accommodate competing demands.
  • Ability to work independently, meet deadlines and regularly produce a high volume of work, rapidly and accurately.
  • Excellent written communication skills.
  • Strong communication and people skills – candidate must be a good listener and clear communicator.
  • Excellent mathematical skills.
  • Proficiency working with Microsoft Office software, especially Excel, Word and Outlook.
  • Excellent technology skills and ability to work with automated agency software system.

**This is an exempt position.


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Title

Internship Opportunities

Role
As one of the premier agencies in the Northeast, we are always seeking eager and enthusiastic candidates who are ready to get involved and learn about the exciting world of communications. We offer paid internships but can also provide academic credit if needed.

We offer internship opportunities in the following departments:

  • Brand Management
  • Business Development
  • Creative
  • Engagement and Influence
  • Finance
  • Integrated Operations
  • Media and Analytics
  • Technology and Innovation
  • Web Development


What You Get

Interning provides:

  • Opportunity to work in a fast paced, fully integrated advertising agency
  • Opportunity to develop personal portfolio including samples of work accomplished during internship
  • Opportunity to meet with and learn about additional disciplines within agency
  • Attendance at information sessions/webinars/meetings
  • Agency team-building opportunities
  • Knowledge in frequently used advertising resources/tools
  • Formal evaluation on overall performance
  • Fun and the experience of agency life


Skills

You must:

  • Commit to two-three days per week (typically around five hours each day)
  • Possess knowledge of Microsoft Word, Excel, PowerPoint and the Internet

This is an exempt position.  Apply below and be sure to let us know what department you are interested in.


 


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Title

Quality Assurance Specialist

Description

As a key member of the Technology & Innovation team, the Quality Assurance Specialist is responsible for developing, executing and mitigating quality assurance activities (including but not limited to functionality, UX, front end display, and ADA/508C compliance) associated with the development and launch of websites, landing pages, applications, tools and HTML5 banner campaigns.

Essential Functions:

  • Work concurrently on several projects, each with specific instructions and requirements that may differ from project to project. Projects range from landing pages and banner campaigns to large scale websites, applications and tools
  • Interact with the project team members (developers, designers, UX, strategists, project managers) to identify, capture and analyze requirements
  • Work with team to incorporate quality assurance processes throughout the project lifecycle
  • Analyze and dissect functional requirements and technical specifications to create and execute test cases
  • Ability to execute testing in a cross-browser/multi-device environment
  • Develop User Acceptance Testing plans and test cases
  • Establish and maintain test cases and test data in a well-organized and clearly communicated manner
  • Actively participate in walk-through, inspection, review and user group meetings for quality assurance
  • Participate in all phases of testing (development, production, remediation)
  • Conduct required ADA compliance testing (training will be provided for candidates without prior ADA experience)
  • Estimate QA project scope
  • Consistently seek to identify improvements in the QA process
  • Manage project team expectations and deliver project tasks on time
  • Proactively identify risks
  • Ensure that quality assurance deliverables meet or exceed expectations
  • Develop internal and client facing QA documentation

Qualifications

  • Bachelor’s degree (Computer Science or equivalent preferred)
  • 3-5 years of experience in functional, accessibility and creative testing in an agency or website team
  • Excellent communication and interpersonal skills; verbal and written
  • Must be comfortable managing your own work load and able to prioritize work based on changing schedules
  • Impeccable organizational skills, thrives in a fast paced environment, great at managing details and multiple things at once
  • Desire to be part of team that is innovative and results focused

Skills

  • Familiarity with various testing, bugtracking and collaboration tools (Jira, Trello, Browserstack, Basecamp, BugHerd, HipChat, others)
  • Experience developing and executing test plans in support of website ADA/508C  compliance preferred
  • Experience with automated testing frameworks and tools a plus

** This is an exempt position.


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